+603 5191 1888 azlan.elmar@gmail.com

Privacy Policy

Elmar Industrial (“we”, “us”, or “our”) operates the website elmarindustrial.com (the “Website”). This Privacy Policy describes how we collect, use, and protect your personal information when you use our Website. By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy and the Malaysia Personal Data Protection Act (PDPA) 2010.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

1.2 Automatically Collected Information: When you access or use our Website, we may automatically collect information about your device and usage of the Website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages viewed
  • Dates and times of visits

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our Website
  • To process and fulfill your orders
  • To communicate with you, including sending you updates, newsletters, and promotional materials
  • To personalize your experience on our Website
  • To improve our Website and services
  • To monitor and analyze usage and trends
  • To detect, prevent, and address technical issues

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis. These service providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights

Under the Malaysia Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third-party websites.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Elmar Industrial Services
No.11, Jalan Pinggiran USJ 1/9, Pinggiran USJ, 47600 Subang Jaya, Selangor
Email: azlan.elmar@gmail.com
Phone: +603 5191 1888